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In Ginza Mitsukoshi
A certain rental.

・A stylist supports it
・I try this on in a shop until I go to the assent
・Good-quality selection of department stores

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FEATURE

Characteristic of CARITE

  • A longed-for brand
    Rental simple from 3 days and 2 nights

    It is simple, and of course the use New Item offers Ginza Mitsukoshi like closet, too

  • In Ginza Mitsukoshi
    Try-on & rental is OK

    Curious Item is actually tried on
    On the spot as for the rental

  • The Mitsukoshi Isetan staff
    Chat called this

    From the consultation of coordinates
    The staff copes until confirmation of the status

  • ・ which includes the postage
    Cleaning is not necessary

    The rental product is cleaning-free
    The return can enter the exclusive bag and sends it back

As for the usual outing
In CARITE slightly in particular

  • For girls-only gathering

    For girls-only gathering

  • On a memorial day

    On a memorial day

  • In the wedding party

    Wedding
    In the party

  • For special outing

    Special
    For outing

HOW TO USE

Usage of the CARITE rental service

  1. 01

    SEARCH

    Look for

    • By application
    • In Ginza Mitsukoshi

  2. 02

    RENTAL

    Borrow

    • The rental period from 3 days and 2 nights
    • I can make a reservation for 21 days

  3. 03

    RETURN

    Return

    • It includes the postage
    • Cleaning is not necessary

BRANDS

The handling brand

  • ANNA SUI
  • self-portrait
  • Phase Eight
  • FLICKA
  • RIEKA INOUE GNU

and more...

PRICE SAMPLE

Dress rental 
<FLICKA>
1
The postage
It includes the postage
Cleaning
Unnecessary
3 days and 2 nights
19,800 yen (tax-included)

PRICE SAMPLE

Dress rental 
<Phase Eight>
1
The postage
It includes the postage
Cleaning
Unnecessary
3 days and 2 nights
11,000 yen (tax-included)

PRICE SAMPLE

Blouse rental 
<RIEKA INOUE GNU>
Skirt rental 
<RIEKA INOUE GNU>
1
1
The postage
It includes the postage
Cleaning
Unnecessary
3 days and 2 nights
22,000 yen (tax-included)

※The prices are different every rental product, night number.

※You can confirm the price of Item from application

FAQ

FAQs

  • About a rental

    • How much is the rental period?

      For 3 days and 2 nights, 5 days and 4 nights, you have a choice between 8 days and 7 nights.

    • Is the rental of use daily allowance day possible?

      If a store of Ginza Mitsukoshi can come, the rental of use daily allowance day is possible.

    • Please tell me the Store hours of the store.

      Please confirm the following site about the Store hours of Ginza Mitsukoshi.
      Ginza Mitsukoshi store information

    • The product which wants to be reserved becomes △,× on application.

      △When it is returned on schedule than other customers whom a product of the designation has already rented, this is the situation that to rent is possible. I was not able to do it or will tell you about whether you were able to secure products within four days before ... 14 days ago by an email. An X is the situation that other customers are rented, and cannot rent a product of the designation anymore. Thank you for your understanding.

    • I want to change the product which I ordered.

      I did not hear the change of order contents, but, until 14 days before the rental start date, I cancel order contents without taking a cancellation rate and can reserve the different product. But, after 13 days ago, please be careful as you take a cancellation rate.

    • Can you order a dress varying in the use day at once?

      When the use days are different, sorry for your inconvenience, but I would like an order in the use every day separately.

  • About registration to application

    • Does a sign-in cost?

      The sign-in of CARITE is for free.

    • Is it not available when I do not subscribe it?

      I download, application, and the use of CARITE needs a sign-in.

    • What does the sign-in need?

      You can subscribe it if there are any an e-mail address and phone numbers.
      The registration of the credit card is more necessary to use the purchase and the rental of products.

  • About Item that I can rent

    • Please tell me the size of the wear which you can rent.

      9 size - 11 size plays a key role.

    • Can you rent shoes and the accessory?

      I'm sorry, but the shoes do not have offering it. A bag, the Accessories have offering it.

  • About the return of the rental product

    • How should I return it?

      I heard two ways of the return by the visit and the return by the delivery in Ginza Mitsukoshi.
      □It is the return by the visit in Ginza Mitsukoshi:
      I accept only the Store hours of Ginza Mitsukoshi.
      □Return by the delivery:
      Please use a return kit (cash on delivery slip for a bag, the return for the return) which you bundled when you sent a rental product. I would like delivery soup stock by the last day during a rental period. If the acceptance day of the return delivery slip is the rental period last day, I do not have any problem.

    • I have lost a bag for the return, what should I do?

      When a bag for the return is lost, please offer it by yourself.
      I would appreciate your packing it in bags for the delivery on this occasion after having bagged a rental product to return by all means among a paper bag, plastic bag, bonded fabric. When I lose a cash on delivery slip for the return, I do not reissue it. When they use it anything other than a cash on delivery slip for the return, the delivery charges, please be careful in one burdening you of the customer.

    • I cannot return it by a designated return day.

      The notification, please by the return day that I was able to decide beforehand by all means by any chance when it is past a rental period. In addition, I would like cooperation for strict observance in a return date because the waiting customer comes next.
      In addition, please be careful as you take an arrearage separately.

  • About payment

    • Please tell me the payment method.

      I take only a credit card. Please register from application.
      Corresponding Cards: Visa, MasterCard, American Express, JCB, Diners Club, Discover

    • Is there any privilege when I use the MI CARD?

      At the time of the use of CARITE, I am given the point of 1% of use amounts of money with a rental, the purchase. I am further accompanied by the point of 9% (10% in total) now 1-2 months later when you are expected to pay MI CARD addition with Cards accompanied by 5-10% point by the use of the department store.
      In addition, the house card (Cards which does not have VISA, AMEX) is not available for the settlement by the application.
      Please see this about the MI CARD.
      https://www2.micard.co.jp/index.html

    • Is the stockholder complimentary ticket of Mitsukoshi Isetan usable?

      I'm sorry, but payment in the CARITE application cannot use a stockholder complimentary ticket of Mitsukoshi Isetan.

  • About cancellation, return of goods

    • Are cancellation and the exchange of the rental product possible?

      I did not hear return of goods, a refund, the exchange of the difference of size and the image unless a thing unlike the product which you ordered arrived. In the case of a trouble, please feel free to contact us by a chat.

    • Does it take cancellation rate of the rental?

      The cancellation until four days before ... costs the cancellation rate of 70% of rental fees 13 days ago of the rental start date. The cancellation of ... day takes cancellation rate of 100% of rental fees three days ago of the rental start date. About the cancellation during a reservation awaiting return, it does not cost the cancellation rate. But, after the notice of settlement of order, a cancellation fee to set as above is Caution (Please be careful…) in occurring.

    • I want to cancel an order of the purchase.

      By the following time limits, please contact Ginza Mitsukoshi CARITE over a chat or a telephone. I refund a credit card the product price that has been paid.
      ■For a customer ... "purchase product handing over preparations announcement of being completed" of store receipt email until a deadline for storage of mention.
      ■Until customer ... "announcement of purchase product shipment completion" email transmission of the delivery receipt.

    • I want to return the product which I purchased.

      By the following time limits, please contact Ginza Mitsukoshi CARITE over a chat or a telephone. (in the case of a defective article, it is not this limit.)
      I refund a credit card only the product price. (in the case of a defective article, I refund it including the postage.)
      ■Until a deadline for storage appointed in "the handing over preparations completion email" after the receipt completion at customer ... store of the store receipt.
      ■It is less than one week from customer ... "shipment completion email" of the delivery receipt transmission.

  • About cleaning

    • Is the cleaning necessary?

      I perform cleaning and the repair of the rental product in our restaurant. Please just return it after the use. As dirts spread, and the measures such as washing, bleaching, the repair in you might damage products, you are not expected.

    • Is the rental product cleaned?

      The rental product of our restaurant has been cleaned all. Understand that you are not new.

  • About damage, the damage of the rental product

    • When I am damaged and have damaged the rental product which I borrowed, what should I do?

      Please let me know from "damage, the damage report of products" of chat "+NEW MESSAGE". When it has been in a condition that the next customer cannot rent a rental product, please pay the product price. About the loss or theft, please pay the product price.
      □Damage
      The dirt to be able to remove by normal cleaning does not cost, but, about the dirt which does not fall by cleaning, may request it separately.
      □Damage
      I will repair the some raveling in our restaurant, but may request it separately.

  • About the purchase

    • Is there the product which I can purchase in application?

      The product with the pricing of "PURCHASE" of the product screen can purchase a new article. As a rental product and the stock of the available article are the other management, I cannot purchase a product using by a rental with it is CARITE.

    • I purchase two points and deliver one, and does one come with store receipt?

      By the CARITE application, I cannot choose the plural receipt methods by one settlement. When you want separate receipt methods, it is necessary to have you perform the settlement particularly each. I trouble you, but would appreciate your understanding.

  • About delivery

    • Is the national delivery possible?

      I cannot deliver the rental product to the following area. I can deliver the purchase to the following area, but take time than usual.
      □Hokkaido  … Rishiri-gun, Rebun Island
      □Tokyo  … Izu Islands, Ogasawara Islands
      □Nagasaki  … Goto-shi, Nishisonogi-gun, Tsushima-shi, Iki-shi
      □Kagoshima … Amami-shi, Nishinoomote-shi, Oshima-gun, rake county, Kagoshima-gun
      □Okinawa  … It is Kitadaito-son, Minamidaito-son in Yaeyama-gun, Shimajiri-gun

    • Can you have the hotels of the destination send a rental product directly?

      If it is an area available for the delivery mentioned above, I can send it. But, I may not be in time for the day when the use is planned when the contents of the delivery have a difference, lack by any chance, and the delivery such as replacements is necessary. In the case of the use, I receive a rental product before departure while traveling at home or a store and strongly recommend what is tried on.

    • Can you change a destination and the delivery date?

      I'm sorry, but the change after the Reservations is not possible from application. Please contact me over a chat or a telephone within four days before the rental start date. Please note that you may not meet requirements after the shipment of products.

    • Can a convenience store and a delivery to home rocker appoint the destination of the delivery receipt?

      I'm sorry, but I do not cope with receiving in a convenience store and the home delivery locker.

    • Does it cost the postage?

      In the case of a rental, a rental fee includes the postage. In the case of the purchase, it takes postage separately by the metropolis and districts of the destination.
      For more information, look here.
      https://www.mitsukoshi.mistore.jp/ginza/servicecarite/law.html

    • You borrow it at a store, and can you receive it by delivery?

      Possible. But please choose it among a date after four days later on the rental start date when you wish to deliver it.

    • On the delivery date can appoint it?

      In the case of a rental, it is the day before of the rental start date on a delivery date. I'm sorry, but I did not hear the designation on the application at time.
      Please contact Ginza Mitsukoshi CARITE for the request to be similar until four days before a rental start. I accept even a chat.
      After having sent the email of "the announcement of settlement of order of the purchase", the customer of the purchase, please inform me of delivery Time & Date-designated hope by a chat by the next day.
      After the day after next on the delivery date appoint it, and please note that cannot change it.

  • Other questions

    • Can I try this on?

      At a store of Ginza Mitsukoshi, a try-on is possible. As return of goods, a refund, the exchange by the difference in size and image is not accepted, I recommend a try-on.

    • Can I reserve the try-on of products?

      I'm sorry, but I did not hear the Reservations of the try-on. Please note that there is the possibility that cannot try on a product you like depending on the rental situation of other customers.

    • Can you reserve products?

      I am sorry to trouble you, but I do not reserve products.

    • I have forgotten a login password.

      The CARITE login page "forgetting a password has you choose this", and please fill out an entry column in an e-mail address of the registration. As I send the one-time password for the password reset to the e-mail address that had you fill it out, you have application input [temporary password] listed in an email, and please reset the password for the login.

    • Please tell me the method of the withdrawal.

      Before uninstallation of the application, I would like the procedure for withdrawal by yourself. The withdrawal method becomes following ①-④.
      ①I push the mark of people in upper top screen and change to my page.
      ②I tap ... (meatball MENU) of the top right corner and take out application setting MENU.
      ③I tap "the account deletion" (withdrawal) of the footline from MENU.
      ④For a question of "do you delete the account?" I tap "OK".
      After the procedure mentioned above, please uninstall the application.

The question from this

Inquiry Form

The information that I took from a customer may share it with FUJITSU Ltd. which is our service system developer by inquiry contents. In addition, depending on the situation, I may answer directly from FUJITSU Ltd.

Let's change a usual days.

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